Annotation – Electronic Scientific Journal "IT-Standard"

Issue 4 (2022)

ITIL 4 TECHNICAL MANAGEMENT ACTIVITIES

Deshko I.P.

Annotation: The activities of ITIL 4 technical management practices are considered: deployment management, infrastructure and platform management, software development and management. For each, key and related activities, practice success factors, and examples of key metrics are provided.

Keywords: ITIL 4, technical management practices, activities, practice success factors, key metrics

For citation: Deshko I.P. Itil 4 technical management activities // Electronic Scientific Journal IT-Standard. – 2022. – No. 4. – pp. .